The following Terms and Conditions apply to the use of this Web site as well as all transactions conducted through the site.

  • Return Policy
  • You may purchase merchandise from this Web site by using any one of the payment options listed in (link to Payment Options). Doll World & Surroundings reserves the right to change its payment procedures at any time without prior notice to you.

    Doll World’s customer satisfaction guarantee: If you are not happy with your selection, please call us within 5 days of receipt of your order for a return authorization number. You will be responsible for the return shipping and costs. Please fully insure your return for your protection. Items must be returned in the condition in which received with all original packing materials. Refund or exchange credit will be issued LESS actual shipping cost on the initial order. Returns on Layaway items will receive a store credit. In some cases, a 15% restocking fee may be necessary. *Please note: No returns on special ordered items. Questions? Call us at (706)681-4751 and we will be happy to help you.